Seek to understand and ask questions.- What is the change that’s coming or is under way?
- Why is the change happening?
- What feelings are coming up related to this change?
| Seek to understand and ask questions.- What will be constant or the same post-change?
- What are some of the biggest concerns or fears about the change?
- What facts being circulated are accurate or inaccurate?
| Seek to understand and ask questions.- How is implementation of your plan going?
- What additional stakeholders can you involve in the implementation of your plan?
- What successes are you experiencing in making the change?
- What challenges are coming up as you are making this change?
- What system or organizational differences are you noticing in response to making this change?
| Seek to understand and ask questions.- How is implementation of your plan going?
- What additional stakeholders can you involve in the implementation of your plan?
- What successes are you experiencing in making the change?
- What challenges are coming up as you are making this change?
- What system or organizational differences are you noticing in response to making this change?
| Seek to understand and ask questions.- How will you ensure that the change is sustainable?
- What supports are in place to maintain the change?
- Who are your champions to ensure the change is sustained?
- How will you ensure stakeholder involvement and input for continuous improvement related to the change?
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