Overwhelmed by the change

Thinking about the change

Planning for the change

Implementing the change

Sustaining the change

Seek to understand and ask questions.

  • What is the change that’s coming or is under way?
  • Why is the change happening?
  • What feelings are coming up related to this change?

Seek to understand and ask questions.

  • What will be constant or the same post-change?
  • What are some of the biggest concerns or fears about the change?
  • What facts being circulated are accurate or inaccurate?

Seek to understand and ask questions.

  • How is implementation of your plan going?
  • What additional stakeholders can you involve in the implementation of your plan?
  • What successes are you experiencing in making the change?
  • What challenges are coming up as you are making this change?
  • What system or organizational differences are you noticing in response to making this change?

Seek to understand and ask questions.

  • How is implementation of your plan going?
  • What additional stakeholders can you involve in the implementation of your plan?
  • What successes are you experiencing in making the change?
  • What challenges are coming up as you are making this change?
  • What system or organizational differences are you noticing in response to making this change?

Seek to understand and ask questions.

  • How will you ensure that the change is sustainable?
  • What supports are in place to maintain the change?
  • Who are your champions to ensure the change is sustained?
  • How will you ensure stakeholder involvement and input for continuous improvement related to the change?